Free Delivery Orders $75+ | Free Returns Option/collections/all

30 Day Guarantee

700+ 5-Star Reviews

Free Delivery Orders $75+ | Free Returns Option/collections/all

30 Day Guarantee

700+ 5-Star Reviews

Free Delivery Orders $75+ | Free Returns Option/collections/all

30 Day Guarantee

700+ 5-Star Reviews

Free Delivery Orders $75+ | Free Returns Option/collections/all

Free Delivery Orders $75+ | Free Returns Option/collections/all

30 Day Guarantee

700+ 5-Star Reviews

Free Delivery Orders $75+ | Free Returns Option/collections/all

30 Day Guarantee

700+ 5-Star Reviews

Free Delivery Orders $75+ | Free Returns Option/collections/all

30 Day Guarantee

700+ 5-Star Reviews

Free Delivery Orders $75+ | Free Returns Option/collections/all

About Us

Loyal Pawx is an online pet store dedicated to providing high-quality and affordable products for dogs and cats. We are a team of pet health vets which is a shop certified by the United Kingdom government. Our mission is to make pet parenting easier and more joyful by offering items that are safe, stylish, and functional. Every product is chosen with love because your pet deserves the best.

As pet lovers ourselves, we know how much a wagging tail or a soft purr can brighten your day. That’s why Loyal Pawx was born—with one simple mission: to make your furry friend’s life as joyful, healthy, and loved as possible.

Every product in our shop is handpicked with care, just like you’d choose for your own family. Because to us, pets aren’t “just animals”—they're our loyal companions, our happiness boosters, our family.

At Loyal Pawx, you're not just buying pet products. You're joining a community that celebrates the beautiful bond between humans and their pets—with trust, love, and a whole lot of tail wags.

 

 

Great news!

🎁 Win a $100 Shopping Coupon for Your Pet!

We’ve launched a fun lottery giveaway just for your furry friend!

Here’s how you can enter:
After you receive your order, simply share a photo of your pet with our product — either by posting it on our website or sending it to us through our social media inbox.

You’ll automatically be entered into our lottery, where you could win a $100 shopping credit to shop more amazing items for your pet! 💖

It’s our way of saying thank you for being part of our pet-loving community.

Thank you Loyal PawX 

 

 

    If your order hasn’t been processed yet, we can make changes or cancel it. Please contact us as soon as possible after placing your order. loyalpawx@gmail.com

    No! Never. After you place your order, your payment is held securely by PayPal or your bank. The money is not released to us until your order is fulfilled and you receive the product in your hand. Only then is the payment processed.

    Unfortunately, we're so sorry! Please contact us immediately with your order number and a photo of the item, and we’ll send a replacement or issue a full refund right away. contact support
    Or
    loyalpawx@gmail.com

    Absolutely! We offer a hassle-free return and exchange policy within 30 days of purchase. Please check our Returns page for more details

    Standard delivery usually takes 5–8 business days, depending on your location. Expedited shipping options are also available at checkout. More Details Shipping Policy
    We accept all major payment gateways, including PayPal, Visa, MasterCard, Apple Pay, American Express, and other secure payment options available at checkout.
    Please email loyalpawx@gmail.com with an image of the item(s) you received, along with your packing slip.
    Please send a photo of the size label inside the product along with your packing slip to Please email loyalpawx@gmail.com

    What should I do if my item is faulty?

    At Loyal PawX, we stand by the quality of our products. If your item arrives damaged or not as described, it may be considered faulty. Faulty items include those that are not of satisfactory quality, not fit for purpose, or not as advertised.

    Please note: Items that are damaged due to normal wear and tear, misuse, or accidental damage are not classified as faulty, and we may not be able to offer a refund or replacement in these cases.

    If you believe your item is faulty, please contact our Customer Service team within 30 days of receiving your order. Be sure to include:

    • Your full name
    • Order number
    • Clear photos of the issue

    Reach us at loyalpawx@gmail.com, and we’ll be happy to assist you!

    Some of our items, like ID tags and phone cases, are shipped directly from our trusted suppliers and may arrive separately from the rest of your order. If you received part of your order and something is missing, don’t worry — it's likely still on its way! In most cases, you’ll find a note or sticker on your packing slip to let you know which items are being shipped separately. Still have questions? Feel free to contact us at loyalpawx@gmail.com.